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The texting inbox that knows your drivers.

Your whole office texts drivers from your company number. Every conversation shows the driver's hours of service, location and next stop.

An example of the RigPing inbox with sample drivers. An alert says driver Luis Ortega, Truck 108, is 6 miles from his pickup in Laredo, Texas; dispatch texts him his dock door and he answers. Beside the conversation: his hours of service (2 hours 15 minutes until his break, 6:05 of driving, 9:40 of his shift and 41:30 of his cycle left) and his position on a map.

One inbox for the whole office.

Dispatch, safety, recruiting and accounting work from your company number in one shared inbox. Everyone sees the same conversations, so nothing waits on one person's phone.

Claim it, or pass it on.
Open, claimed, mine, resolved. Assign a conversation to a person or to a whole team.
Talk it over inside the thread.
Internal notes the driver never sees, with @mentions that land in the right person's feed.
Shift change without the phone call.
The night dispatcher opens the inbox and sees every open conversation, who has it and what was said.
An example of the shared inbox: conversations claimed by a dispatcher or assigned to the safety team, and an internal note in which dispatch asks safety, with an @mention, whether a driver's reset ends in time for a load.
An example of the driver panel for Marcus Reed, Truck 214, who is driving: 50 minutes until his break, 4:12 of driving, 6:30 of his shift and 38:20 of his cycle left. A text to him is held until he stops driving. Two alerts: Luis Ortega is 6 miles from his pickup, and Marcus is 3 miles from his delivery.

The driver, right beside the chat.

RigPing reads each driver's hours and position from Motive and keeps them next to the conversation, so you answer knowing what the driver can do.

Hours of service, always current.
Until break, drive, shift and cycle, and the duty status on every row of the inbox.
Texts wait while the truck moves.
A text you send while the driver is driving is held, and goes out when they stop.
Know before they arrive.
Dispatch gets an alert when a driver is close to the pickup or the delivery.
See where they are.
The driver's position on a map, next to the conversation.

Everything the office sends in a day.

  1. Scheduled messages

    Write it on Friday, send it Monday at 6 a.m.

  2. Broadcasts

    One text to a saved list: first shift, owner-operators, everyone running Texas.

  3. Templates

    Canned replies for the messages you send every day.

  4. Photos and files

    BOLs, receipts and damage photos land in the thread and stay with it.

  5. Signatures and locations

    Send a link; the driver signs or shares their location from the phone's browser. No app.

  6. After-hours reply

    Business hours, holidays and an automatic answer when the office is closed.

Keep your number. Keep your phones.

Drivers keep texting the number they already have, and calls stay on your office phones. The switch happens in an order that never leaves a driver texting a dead number.

  1. We register your company for business texting.

    US phone companies require it before software can text from your number. It goes first because approval takes a while.

    A few days to two weeks

  2. Your office tries RigPing on a temporary number.

    Set up your team, your drivers and your templates while your current texting carries on as before.

    As long as you need

  3. Your number's texting moves over.

    A landline or VoIP number keeps its calls where they are; only the texting moves. A mobile number moves over whole, and its calls are forwarded to your phones.

    One to a few weeks

  4. Switch day.

    Texts start arriving in RigPing and your old tool goes off. Drivers keep texting the same number.

    One day

Bring your office onto RigPing.

Tell us about your fleet, and we'll set RigPing up for your office.

We talk it through.
Who texts your drivers, the number you use today and the ELD you run.
We set it up with you.
Your team and its departments, your drivers, your templates and the Motive connection.
You switch when you're ready.
Your office tries RigPing first, and your current texting carries on until switch day.